Customer Intelligence

Platform

 

The IgnitionOne Customer Intelligence Platform gives marketers

the tools to leverage their data and build a centralized view of each customer,

powering effective marketing decisions—all from a single platform.

Unleash the Full Potential of Your Customer Data

The IgnitionOne Customer Intelligence Platform processes real-time customer data to enable personalized engagement across your marketing channels. 

 

The Only Platform for True Customer Intelligence

Data

Build a comprehensive view of your customers by collecting data from multiple sources into one platform.

Omnichannel Engagement

Engage your customers with personalized interactions across your marketing channels, deployed from a single platform.

Messaging

Deliver personalized messaging to on based on real-time preferences and interests.

Insights

Get on-demand, real-time insights into each customer and see which marketing channels and messages contribute to each conversion. 

Understand the Value of Every Customer

Interact with LiveMarketer—the industry’s only visualization where you can see customer data in real-time. Click on any bubble below to get started.

Your Customers in Real-Time

IgnitionOne Score

The IgnitionOne Score is a proprietary algorithm that assigns a value to each customer based on real-time signals including products of interest, level of engagement, and likelihood to convert.

Actionable Insights

Extract actionable insights from your customer data to power more effective marketing decisions and drive engagement with your brand. 

Customer Journey

Understand where your customers are on their paths to purchase and get a sense of which marketing messages are influencing them to convert.  

Personalized Omnichannel Engagement, Made Easy

Create meaningful customer interactions across channels and create a consistent experience while improving return on investment.

Enhance Marketing Efficiency

Maximize your marketing by focusing on your most valuable customers with messages that reflect their real-time interests.

Elevate the Customer Experience

Leverage insights into each customer’s real-time interests to engage them with consistent, personalized messaging across channels.

Continuous Customer Conversations

Have continuous conversations throughout the customer lifecycle across devices and channels to cultivate relationships and foster brand loyalty.

Use Your Existing Technology

IgnitionOne manages data collection and omnichannel engagement and works seamlessly with technologies you already have in place.